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Anony****
Nice fire until you need to fix something. After a couple of years I noticed was the installers (Regency dealer) had put the top on backwards to hide the scratches on the enamel at the front. Then I knocked the top off an andiron so ordered a new one and had to dress it on the grinder to clear off casting lines so it would fit. The parts diagram didn't show the retaining clamp, washer or bolt but bolt and clamp (described as 'washer') were in the parts list. The two bolts that came with the fire had different sized heads, 13/32 and 7/16. Later on one of the clamps rusted out and the replacements were different and slightly thinner. Replacing it the bolt bottommed out and snapped, it's still in there; the washer was 1/64. The other washer was 1/16. Parts take 6-8 weeks to arrive. When the baffles go I'm getting a new unit. I'm disabled and just don't need the grief :(
1 year ago
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Regency Fireplace has a 4.0 average rating from 579 reviews

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