I am really happy with my service from Reimage. thank you guys... just as i was ready to throw my lap top to the rubbish, as my children were unhappy and evryday for the past few months now constanly telling me mum mum mum pls help me whats wrong with the lap top,,, And me not being computer savvy, I felt ripped off by my pricey second hand buy..... so i thought i would search through google on my mobile device, and Reimage i stumbled across first look..... Ill say it truly YES i payed and Yes it took a few hours,,, but honstly i am happy with the results All SMILES,,,,, my children are happy THANKS YOU GUYS ....,,, GOD BLESS