I ordered my riverboat gaming table top in urgent circumstances. The chaps and I had an evening of texas hold'em poker and steaks planned for Friday night, and I ordered on Wednesday night about 1am. Considering the large size of the item I held little hope that we would play upon it's lush velvet surface for the event, but I was happily proved wrong. The customer service over email was prompt, personable and competent. In no time I had paid a small additional charge and was hand delivered the table top Friday morning. Earnt a review and we had a great time. If you are thinking, why should i buy one of these table tops compared to a table mat? I'll tell you the answer. The cushioned armrest around the outside of the table is a game-changer for everyone playing. You need it. Thanks