DO NOT BUY this subscription box if you are in CANADA. First, box took forever to arrived around 4 weeks. Customer service said I had to wait because the box was held in customs. The tracking number provided did not work. First box arrived with a ceramic box broken. Then they did not offer refunds even when I wanted to cancel the service. They do not care about a bad customer experience, they prefer $$$ over a happy customer. Thats not the way to do business. I feel totally invisible everytime I spoke with customer service. Also, some treats were expired, some were ok. IT IS NOT WORTH IT.
11 months ago
Sakuraco has a
4.8
average rating
from
1,080
reviews
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