I love my shutters which fit perfectly. After reading some bad reviews about wait times being delayed and poor customer service, I called and talked with one of the managers about my concerns. He advised me that the company had grown faster than expected... a great problem to have and that they had hired more staff to accommodate. I was also told up front that the shutters take 8 weeks to arrive so there were no surprises. My windows were measured right away and the quote was far less than any other shutter supplier. I’m so very glad that I saved over $1,000 on my beautiful shutters which came on time and were installed quickly by two charming brothers. Dawn in customer service stayed in touch with me throughout the process and kept me advised of the expected arrival date of my shutters. I highly recommend Simply Shutters.