Having ordered a phone on 22nd April which was advertised as 2/3 day delivery and even after being given a tracking number the phone didn't arrive ! After numerous emails and phone calls I was told the phone wouldn't be delivered untill the end of the following week! I asked to cancel and have a refund as I was desperate for a phone..however this fell on deaf ears and I was then offered another phone in a different colour which I refused only for it to delivered on the 3rd May . Upon opening the parcel this phone was supposed to be in pristine condition only to find numerous scratches on the screen. If I had been told the original item was out of stock it would have made all the difference .