Dear Rug Depot, I would like to particularly name Mike sales rep and Chris stair runner installer as just the best. I got excellent treatment and attention from start of project to completion. I had 3 large stair cases ripped out and replaced with a beautiful carpet I must say I just love! The comments I have received were just what I wanted to hear, elegant, classy and beautiful. Who could ask for more?! Treated with respect and full attention. I have owned several businesses myself and generally find customer service greatly lacking. I can confidently recommend the Rug Depot and its staff to any folks contemplating making any rug purchases or installations. Takes a lot to impress me and yet they did! Thank you Mike and Chris I will be seeing you in future for more of my redecorating projects. All my best, Kathleen Saulnier