I ordered waterproof labels for use on reed diffusers but they smudged terribly. I have ordered the same material label from another company in the past without a problem. I also paid extra for proofreading but sadly was not told that the labels would be unsuitable. You cannot contact the company by phone which was a real hassle as I had to raise a ticket and wait. They did reply quickly but were not prepared to offer any help nor answer some of my questions. As a result I have had to let a client down and am severely out of pocket. As a small business I rely heavily on offering exceptional customer service…. Unlike Sticky things!