Arrived 13 working days after order. And the only update on the order was one which we had to chase. Yes they have order "updates" added on your order, but it would appear that the print queue seems to be the only update, which of course means they likely can't cope with the orders they get and thus need more printers. But like many of the reviews on here, their Trustpilot and on their Google reviews you'll notice their replies are often contentious and ignorant to the fact that this business can't cope with the orders they receive. Why is this? Well, their prices are excellent and this clearly attracts a lot of orders and but sadly they cannot cope with the volume. Reputation is key to the success for any business, as is repeat business. This is the 3rd order we've placed where the waiting time and lack of communication has been dreadful, so we won't be using this company again.