Hello unfortunately this was a bad experience after booking my hotel was not confirmed. I had much difficulty trying to contact you when I arrived at the hotel our room was not available so we were moved to another hotel.we had trouble getting our transfer to and from the hotel and I spent much of the time whilst away calling the uk and transfer company as they were stating that they had not had the updated information from yourselves and so could not change the transfer time this was a really stressful experience and not the relaxing holiday I'd hoped with endless changes and the stress of worrying if we could get back to the uk.