after I booked with you, I noticed that the booking was for gatwick and not stansted as I had requested. I then found the internal contact system was restricted to very basic silly questions, which really should all but answer themselves, with no option to ask the reams of questions that you have missed. I checked your website and you say I can drop in if I wish(hardly practical for many), but there is no email address or phone number listed, only googling your ID and phone number was I able after quite a long wait able to make contact with your staff, who was quite helpful, but he was unable to change the booking