Various luggage options are not given when booking e.g. checking in bags, 10kg cabin bag to take onboard, priority check in etc. Only one option was given which then misled me to think that the 10kg cabin bag to take on board came within the price quoted. Once booked I understood that it wasn't and was going to cost me extra £24 return plus administration charges of £30. Why would I want to pay an admin charge after booking the trip when I wasn't given the correct options to do in the first place. If I had known this whilst booking I wouldn't have booked as there were two other travel websites coming in cheaper by £150 including cabin bags.
Really disappointed that the website is misleading customers, you seriously need to sort it out! I will be filing an official complaint.
4 years ago
Sunshine.co.uk has a
4.8
average rating
from
15,321
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.