This company is horrendous. I have been trying to contact them for months, since the beginning of the lockdown. They have closed the phone lines and do not have an email address. They force you to use their online messaging system, which they will not respond to. They carry on and take your deposits, but I'm unable to cancel or amend my dates. The stress they are causing my family and me is too much. How do they get away with it? They have obviously decided to simply not allow any communication so that they still take people's money regardless of whether or not they go on holiday. Crimianal, and dishonest. Do nit ever use them.