We are due to travel to Spain in a weeks time and with the current situation as it is we haven't been informed whether or not our flight is still going ahead. We have tried to call the nunber several times to contact them but we are always 101 or 102 in the queue, given a estimated waiting tine of 53 minutes ( totally unrealistic). After two and a half hours on the phone ( which is way longer than 53 mins) we were only 61 in the queue with a 2 minute waiting time???? Occasionally the number in line went up and then back down again. We had to hang up as the phone call would have been extremely expensive. We tried to email them but there is no way of doing this. So......we have one week left and haven't been informed what the situation is bearing in mind that we have to download a special code 48 hours before travelling to Spain. There is absolutely no way of contacting this Sunshine website so my husband and I are just going to have to hope for the best and hope that when we get to the airport our flight hasn't been cancelled.