I’m a property owner. I’m leaving Sykes after nearly 6 years of complete incompetence on their behalf. It’s a complete sham how they run it. I’m sick of guests complaining about Sykes to me. When I finally get through because of an email saying I need to call them urgently about an imminent booking, no one has any idea what the call was about or if there was a booking! They deducted £600 of my money from what was owed to me after asking them to cancel a booking which had been made by a previous guest who was previously told never to return (police involved, after he caused over £1100 damage to my property and was very threatening towards me). Sykes were made aware of him and told me he’d been blocked from returning to my property. They still took another booking from him and after 4 calls and several emails they eventually cancelled the booking, charging me for the money they said they had lost, amounting to around £600. If you’re a property owner, I personally wouldn’t touch them with a barge pole again.