We booked a property on £20 deposit The e mail containing the t&c’s went into spam so it 48 hours later. Why charge £20 when you need the full deposit. This is very misleading Tried to cancel 48 hours after booking but would not help us at all. We lost over £1400. Absolutely disgusting. Staff were rude and gave incorrect info. Told us to call the owner who was happy for us to cancel. Sykes still would not refund any of the money. We would have happily paid a reasonable admin fee. We would never use this company again
1 year ago
Sykes Cottages has a
1.2
average rating
from
1,362
reviews
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