The holiday cottage was called Bourlach in Mallaig Highlands., the location was 100% however the accommodation was filthy. It was in actual fact an Airbnb which I would never book., Food still left in freezer personal books beside the beds, long hair in shower trays.. sinks in bedrooms with water that did not drain away after many days., only booked 5 days left after 4 . You could say why not leave earlier thank goodness we didn’t as Sykes cottages could not and would not have been able to rectify this one ., and if anyone has been to the Highlands it’s not a place that you can just drive away from that easily although beautiful it’s miles away.. and as check in was 18:00 hrs on a Sunday impossible I am sure you would agree .. anyway no joy from Sykes despite a conversation I have been left feeling that the issues raised were blown out of proportion. I am truly sorry that I have had to be negative on forums however people need to be aware of this company .SYKES