Made a booking at the Shippon (Tarporley) through Sykes Cottages as we were due to attend the June 2024 race meeting at Oulton Park. We have had to cancel this due to a berevaement and been informed by Sykes that we have to pay a cancellation fee of approx one third (£212) even though this is more than 6 months away and the owner will be able to re-let the property due to the popular race event. They cite Terms and Conditions which are both unclear and unfair to the customer. Live chat hasn't worked for past 2 days they have been "busy with other customers) - nearly 1300 reviews which provide this firm with a score of 1.2 which really sums up the disgraceful and uncaring firm this is. Would strongly suggest they are avoided.