If I could give no stars I would. We booked 2 holidays which had to be cancelled due to the COVID pandemic. We have found the customer service to be truly dire. After being assured of a refund we are still waiting months on. The customer service is very unhelpful (after waiting an average 60 mins to get through) often disconnecting the call when they didn't want to help anymore and not giving the correct information I needed. I have written complaints in which the issues where not addressed and marked as resolved. I will never use this company again.
3 years ago
Teletext Holidays has a
1.8
average rating
from
1,617
reviews
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