All videos and advertising shows poles and brackets in the box with the lights. When I received them there were no poles or brackets. Sent them an email and they said they could where their might be some confusion. But poles and brackets were not included but I could purchase them. Asked for a return label and refund and they pointed out their clause in their "terms and conditions" which say I have to pay to return them and there is a $30 per item fee. Which is not in their "actual and ready available" return policy. Do not buy from this company because of their false advertising and poor customer service.