The delivery was quite quick. All items ordered came in one delivery. However the driver refused to put large items into the property and left them just outside. We understand that this might be a curb delivery, but the door of the property is just on the street level and overlooking the street, there is just one step! There was a lady who received the items and it was impossible for her to lift large shelf on her own and move it into the property, she had to ask strangers passing by to help her!!! Your driver could have just put the shelving unit just on the step so she could push it inside the corridor, instead he just left it standing on the street, centimetres away fro the door, which I find very unhelpful. There is always a human judgement , not only T&C and insurances.