Terrible customer service, over priced and no communication between personal, i am having to constantly chase. Have had 3 installers who can not get the job done!! Been over 1 year now. Work still outstanding, they keep coming back to tell me things I already know. Their systems are never updated so parts never get ordered.. I have taken off multiple days from work to be at home for when they come only to be left disappointed as yet again the installer didn't have full job details.. I am utterly fed up.. my job is valued at over 10k..and the blinds do not function as required.. the app needs updating.. for a company that is supposed to be high end.. I would never recommend them