The worst customer service and experience we have ever had from any company. Once upon a time there was a salesperson from Thomas Sanderson who mis-sold a very expensive dream...privacy and bespoke curtains blinds and shutters to be fitted and installed within 6 weeks. Six months down the line the nightmare before Christmas continues, lies, missed installations and 4 attempts to install and blinds not fit for purpose (measured by TS and too short for the windows, or with non existent chains, or just miraculous in their ability to disappear - clearly they’re behind me) and still we have only half a house with any window coverings! At least the nights are drawing in and it will be dark in the mornings and evenings soon! Utterly fed up with this company. Customer service never responds. We are cancelling our order and going to use a local business who values customers! Thomas Sanderson are a pantomime....amateurish at best - shoddy at worst. Do not waste your hard earned money on them.