Not quite sure why this company has such good reviews. It's why we chose them initially but all I can think is that they're a scam. They're along the lines of double glazing companies, they'll send around a sales person when you make an enquiry. This sales person will be very nice and friendly but will know absolutely nothing about what is actually possible as they're not the ones who will do the work. The person we had gave us one quote, then we asked her about some additional blinds which meant she had to re-quote. She then tried to charge us more for all the individual blinds instead of just adding on an additional blind until we queried the price as our first quote was valid for 3 months. We liked the blinds so decided to go with T.S and paid our deposit. We then had the specialist surveyor around (the people that should actually be sent around in the first place since they know what's actually possible!). This guy turned around and said the measurements the first woman gave were wrong (in a few places!) and some of the windows were too large to have 1 blind on it. He wrote down that we were miss-sold and said that someone would get in touch with us. No one has got in touch with us! We had to call them and ask for the surveyor to call us and discuss our options, we were told that he would call us but still haven't had a response. It's nearly a month later and they still have our deposit. This is terrible service, avoid this company! *Update: Called for refund and was told it was "requested yesterday as we can't fulfil your order as requested" So the surveyor couldn't be bothered to talk us through other options, no one called us to tell that the order was just being cancelled and it took them over a month for which I've been charged on credit card and still have to wait 10-14 days to get it back. FAIR WARNING, DO NOT USE THIS COMPANY!!