Ordered shutters beginning of October, paid half up front (£2300) they wanted for made to measure. When fitter came end of January they didn’t fit. They refuse to give me refund, insisting on correcting their mistake. They never phone I’m chasing them all the time they’ve offered NO goodwill and say it’ll be May before they’re ready. 8months later. They refuse to acknowledge their own terms & conditions as well as consumer act 2015. Where goods not fit for purpose, full refund. The only thing I would recommend is DON’T touch Thomas Sanderson with a barge pole.