This company is, if not the worst, it is one of the worst review platforms available to consumers and companies. I have a business and I have around 22 reviews on trustpilot, a third of those reviews were positive and the remaining were bad reviews. After checking these bad reviews I have realised, following cross referencing with company records, that these bad reviews have not been left by any of my customers. I have emailed them about this to inform them and did also inform them of the potential for a slander lawsuit. The reason for this being is not only am I not familiar with the majority of the people that left a bad review, BUT I ALSO HAVE NOT CLAIMED THIS PAGE AS BEING MY BUSINESS!!! However this can easily be located on their website when you type the company name in, which also has my company logo on their website which is not authorised by myself as then being able to use the company logo which is copyrighted and reserved. So the outcome being is that the slanderous fake reviews left on their website with regards to my business, infact damages my businesses reputation. Luckily I am an industry leader within the field I work in, but I do feel like that if the reviews were more Truly reflective of its reputation then I would not have had to deal with phone calls from potential customers who have read these reviews and decide not to proceed or do business with my business because of it. I I have instructed our PR officer leaving this review with regards to trustpilot, on any and all platforms that they find. USE TRUSTPILOT AT YOUR OWEN PERRAL!!
1 year ago
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Trustpilot has a 1.4 average rating from 2,635 reviews
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