They claim I am not a real person writing a real review and that I am not with the company I was reviewing. The company told them to take it down so they did and asked me for evidence to prove it is real. Despite showing bank payments, emails from the company themselves and a screenshot of what my review was about (logged into the companies website!) They confirmed that despite the evidence shown that I and my review is fake. When I asked them how they can say I was not a real customer they advised they cannot tell me what specifically the company has said which goes to show they don't actually have any evidence at all as they would show it like i showed mine. Trustpilot is dishonest to consumers and protects companies which is completely against what they claim to be, independent and trustworthy. Not a service that can be trusted at all and if they truly didn't moderate reviews or take them down at the request of companies as it states on line that they do not, then why would my review be in question? All lies to protect companies and real consumers are not able to warn other potential consumers of real issues so they can make informed decisions. How trustpilot is even running at all let alone under that name is crazy. Cannot be trusted at all.
1 month ago
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