My friend and I recently ordered sushi from a restaurant. I paid the money and waited for the food to be delivered to me. My meal was handed to the driver and it was on my way. However, we had a very serious problem, the driver was standing still and not moving. 40 minutes have passed and the driver is not moving and the delivery time is changing. We have already started to worry and have written her, but we have not received an answer. She remained in one place, then we decided to call the driver and ask what the problem was, but still there was no answer. We call Ubereats Support, they only offered different discounts. My English is not perfect because I am an immigrant from Ukraine, I had to ask several times because I did not understand. One lady who spoke to me started because of it and I just said thank you and hung up. Next, the driver sends me a photo of what appears to be eaten food, and it was immediately clear that it was a photo from the Internet. I wrote to her that this is a photo from the Internet, she answered "true" and canceled the order, that I didn't even have time to take a screenshot. I am disappointed with this service and do not want to order food there again. It was a terrible experience!