UberEATS needs to completely overhaul they way they do business. I placed an order for delivery in which one of their drivers accepted to only sit stagnant for 20+ minutes. On top of this when you try to talk with an agent they waste your time and tried to cancel my order when I changed it to pick up since their drivers are inept. If I could give them a ZERO and write the review I would but you have to give a rating. They need to seriously reconsider the way in which they do business or atleast let us rate the drivers so they can weed out the senseless people that accept the order only to cancel after holding the order hostage for 20+ minutes.