I made the order at 2:55 am April 17, 2024. After an hour of the order being “prepared” I called McDonalds to figure out what was going on. The worker checked every register in the store and never saw that my order was even sent. I had to call UberEATS customer service where they were originally going to just cancel the order. Me and my best friend put up a fight to at least get a refund if the order was cancelled. As we’re on the phone with customer service the order mysteriously got sent through and accepted my McDonald’s. Seeing as to where I put my order in at 2:55 and waited until 4:24 for a driver to even reach McDonald’s, ubereats has the worst service. This is my first and last time ever using Ubereats. Looks like I’m sticking with DoorDash.