Absolutely ridiculous and shameful. Never Ever again will I be ordering from this delivery service and will be forewarning other customers as well. Me and my husband ordered 3 smoothies from Smoothie King. Now normally we would use DoorDash but for some reason the app had me use Uber Eats unfortunately. Me and my husband waited an HOUR for our order that never came. I called smoothie king and I was informed that our order was picked up but that she refreshed the app so another driver would get my order. When I called Uber eats customer service and was put on the phone with Sam. I am appalled by the customer service of this place and the help. We weren’t even offered a refund instead was basically told that we are wrong and that they have the correct information. I have never had an order stolen from me nor had customer service do nothing about it. Our drivers name was Beth. Last 4 digits of her Uber eats number is 8254 just in case uber decides to take action like they should have when I called.