Anonymous
I placed an order May 3rd and the was wrong. I notified UBER eats the same day. I received an email on May 3rd from UBER stating that they would refund the order. After waiting the 7-10 days that's listed on the email I still had no posted refund in my account. When I reached out to two UBER eats customer service representatives they refused to issue the refund I was told on May 3rd I would be receiving because the initial Uber customer service rep didn't do what they said they would do on May 3rd. I am now having to dispute the charge with my bank for the charge I have in writing that Uber would be refunding. Take your money to another service that actually values you as a customer and values you spending your hard earned money with their company.
3 weeks ago
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