This past week my wife and I ordered from UberEats twice. The first meal they double charged us and haven't removed the second charge. We had to call Chase to request a charge-back. Following night on my 32nd birthday we ordered $39 worth of pizza from Cane Rosso. The uber driver, named Berit in the app, called and asked for directions from our Apartment entrance to my building. I obliged and gave instructions, Berit said he'd meet me downstairs. I told him I was walking down to meet him. I waited for 15 minutes, no driver ever arrived with our food and the app changed from "food is being delivered" to "order is cancelled". I called UberEats customer service and they told me there will not be a refund issued because the driver triggered the Geo-Location at our address meaning they had delivered the food. I will never use UberEats again and will share this review anywhere possible.
Best Regards,
Micah
5 years ago
UberEATS has a
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from
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