Matthew Hayday
placed an order from McDonald’s… I placed an order from McDonald’s mainly for my little girl who I have every other weekend, when the driver was allocated I sent him a text to let him know where we were and how to access the flat, to make his life easier. For some reason he was driving round in circles I tried to call several times, I messaged him, yet all my communication was ignored and eventually it said my order had been delivered. When I tried to get through to customer services, it took a long time, no one to speak to but after several messages and a long wait eventually I got a refund, I was stressed, my daughter was hungry, upset and needed her bed, yet no apology or any suggestion of a good will gesture, in fact I was told if she’s still hungry place another order, disgusting service and treatment of loyal customers.
5 years ago
Read UberEATS Reviews
UberEATS has a 1.1 average rating from 6,229 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial