meylin
They need to improve their costumer service. I order my lunch and I forgot to change my address from my house to my job. I realized after a placed the order but I noticed right away and cancelled the order but I still got charged. I called the restaurant and they told me that I got charged because they confirmed the order right away and I needed to call Ubereats for a reimbursement and reorder again. I called Ubereats support and I couldn't get a reimbursement because they said that the restaurant already confirmed it. I explained to them that I already called the restaurant and they will not make the food anymore because I cancelled right away and they where the ones who told me to call Ubereats. He sent me to a website: helpuber.com to send them an email and I didn't see any option. I lost my money and no one helped.
4 years ago
Read UberEATS Reviews
UberEATS has a 1.1 average rating from 6,229 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial