Concerns order USC40000058460602
I am not happy with the reply from your CS representative Tanya.
There was not even any acknowledgement of that you have shipped me the incorrect item. I am sure you can review and confirm this in the email history with Tanya internally. No good solution provided, and no understanding displayed from this CS rep either. I also asked to speak to a manager, a request that was ignored. Please improve training with your CS staff. Thank You. Marcus
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