Vapesourcing sent me products that are banned in the U.S. . There was a statement on the back of each box stating “Not Allowed Sales in America/Russia.” I contacted the company and they confirmed the product was not to be sold in the U.S., even attaching a legal paragraph in the email stating this. I was assured a refund if I mailed the products back to them at the address they provided me, and gave them the tracking number of the shipment I sent. They received the returned items six days ago and have not refunded me. I have contacted them twice about getting my money refunded, only to be told they need to contact their warehouse in California and I would get my money later. They have no customer service in the U.S., it is in China, so expect any communication from them to come between the hours of 1:30am-5:30 am EST. Since they are refusing to refund my money, I have filed a Company Complaint with the Attorney Generals in California, where their warehouse is located, and New York, the State I live in, and I have also filed a fraud complaint with the FTC. I will continue to seek sites that allow reviews of this company so others can avoid the fraud of this company.
8 months ago
Vapesourcing has a
2.7
average rating
from
204
reviews
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