Avoid Verisure
Useless customer service and specially cancellation department . Served notice 1 NOV 23 and cancellation department spoke to me in 15 dec 23 and consider my notice period start date from 15 Dec23 What a rubbish customer service despite with Verisure as business customer more than 3 years . I am not recommend any one . On top of that 2 Months notice period mentioned on web and they are claiming 6 months. When I asked to provide copy of terms and conditions mentioned about 6 months no one bother to reply back. First they delay cancellation and on top of that they consider cancellation period not from initial date of request but the date I spoke to cancellation team. What a rubbish customer service . Keep asking for send terms and conditions of cancellation procedure. No one bother to reply back. Is that Joke ? Even 3rd world countries customer service better that Verisure . If you see their customer service reply . What a generic reply from customer service simple saying email us or call us. Absolutely rubbish better takes them to court for harassment .
4 months ago
Verisure UK has a
1.2
average rating
from
523
reviews
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