We were referred to Vets Now on Christmas Day with our ESS, with what we thought to be a tummy bug. The Reception staff were helpful and efficient. The Vet explained effectively and kindly just how gravely ill our dog was and that it was touch and go with him. We were kept up to date with his progress. We were able to collect him at the end of the day on Boxing Day, with full discharge notes to update our own Vet with. A young nurse explained that she had been in the crate with our dog on and off during the day to comfort him. Vets Now Bournemouth could not have been more thorough, professional or caring. 5 *****