If I could leave zero stars I would! Absolute rip off merchants, preying on people who think they have no other choice and are trusting about what these charlatans tell them! I was offered £16,500 online for my vehicle but after it was checked over at the Edinburgh Fort branch by an “expert” this dropped by almost £1000! Allegedly my car had damage to the bonnet and grill due to being involved in an accident (all absolute nonsense!) and inside the grill there was black tape keeping some wiring together (also utter nonsense as the black tape turned out to be a piece of what looked like plastic from a black bag wrapped round a piece of cable! This could well have been litter but I have a sneaking suspicion this could have been planted there!). Anyway, when I refused the valuation of £15,500 the chap said he’d “see what he could do as he wants to make sure I get a good price”, he touched another button on the iPad which magically increased the valuation by £200. I quickly refused the offer and within 20 minutes from arriving we were on our way. He also made a big deal of some stone chips on the bumper (what do they expect in a 3 year old car) and a tiny mark on the drivers door which was barely visible. Also note that there would also have been admin fees and payment fees to be paid, reducing further what I’d walk away with. On the advice of a friend took the vehicle into Arnold Clark this morning, deal done, £700 higher than we buy any car and remarkably today there’s no damage to the car and it’s certainly never been in a accident!