When I attempted to trade in my brand-new ipad for an item that was literally destroyed, I was told that my ipad was damaged and they tried to buy it off me for a very low price. However, when I went to a different store, I was told there was nothing wrong with it and it was sold for a reasonable price. As if the swindle wasn't enough, the staff members were incredibly disrespectful. They lacked professionalism and are con artists. If you value your money and time, you should avoid their store.
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