Bought a PS4 console from Cex. After 2 months it was giving trouble. Returned it to shop in Douglas to be repaired under warranty. I was told because there was a tiny hole in the corner that the warranty was now void and they wouldn't even look at it. I am 100% certain the hole was there when we bought it. I explained this to Cex and they said it looks like it was dropped. I assured then it never fell and we have never opened it. I was told Cex don't ever sell damaged goods but if you look at the reviews on line for Cex it confirms Cex regularly sell damaged goods and avoid honouring the warranty. My advice to anyone out there is DONT BUY FROM CEX. They are scamming people out of warranty all the time. Terrible company to deal with. I wish I had never bought from them. Rest assured I will never spend another cent in there.