I ordered a keyboard and mouse and then changed my mind n cancelled the mouse n ordered a trackpad instead, received the refund for the mouse n then received the trackpad in the post but in the box which the keyboard from the original order was supposed to be in was the mouse that I had cancelled n no keyboard! I returned the mouse with a note explaining what had happened as directed by customer service and they have just emailed me saying their records show that both the mouse and keyboard had been sent so there’s nothing they can do so I have lost £60 n could have sold the mouse they sent me in error to make up some of the money I have lost but I thought they would just send me the correct product I had ordered but now they have got their mouse back and my £60 keyboard money and I have nothing! Never using this company again!!!! Absolutely disgusting!!!