Anonymous
I purchase Samsung Note9 from Pheonix Market City Store. The display was not working fine and gave it to the store for repairing. Now i am waiting since almost a month and yet there is no reply from the store / service centre. They are saying that they dont have the part and hence it is taking longer. Why should a customer suffer for their incapability to source the part. Since last few days, they have stopped picking my calls, not answering my msg over whats app / email. Very poor after sales support. I am very dissatisfied with the approach and behavior of the staff at the store. I hope i get my phone soon. These ppl dont even care. I would never ever shop from CeX again in my lifetime. Worst ever experience for me.
1 month ago
 
CeX has a 2.08 average rating from 386 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial