I received three months of Agency products (the Future Formula for two months, and the Dark Spot Remover for one). The intake survey is easy to follow and your assigned provider checks in after each month to determine whether or not to raise/change certain chemical levels. I liked the concept a lot, and it’s very user friendly, but the products wreaked havoc on my face. Granted, I have VERY sensitive skin (rosacea and acne) so I think it was just too harsh for me, as an individual. Overall, I don’t think it helped me much. It just irritated my skin but it’s worth trying for a month or so, just to see what happens.