Reserved a sat nav online and recieved a text to say it would be available to collect in store from 4pm the next day, so the next day came and I went to pick it up at 5pm and the lady at the counter told me it wasn't available at the time and that they would send another text when it was, I showed her the text saying that it says it's available from 4pm that day to the next day and she said no that text means the order has been placed and it could be available between those times, which is just not what the text said, she said I'll recieve a text the next day saying it's ready to collect, the next day came and as I suspected I got no text at all! By messing it up it means I wasted a lot of time and my friends too as I thought I'd be able to pop in pay and collect it and be on our way again but not the case. Reserved the same sat nav at another argos much further away and able to collect it immediately no problems. I have no idea why the first reservation didn't work. Argos stock a large range, has an easy to navigate website and the quickness of my second reservation is why I've rated it 3 stars.