I have used Jomashop on many occasions and their service has been first class, though on my last purchase they did not provide the usual and expected service that I had come to expect. I had ordered a Longines Master collection Chronograph, that when I ordered was out of stock, and I was told would be available in 5-6 weeks. After waiting for 6 weeks, and not heard anything from Jomashop, it was only when I checked my order On Line that U discovered that they had cancelled my order, presumably due to taking so long, though what was annoying was that they didn’t email me to tell me that the order had been cancelled. I subsequently had to re order the watch, that was no back in stock, and it arrived quickly and safely. Ultimately, a happy customer, though the experience of getting a prestige watch for a retirement was somewhat spoiled by a lack of attention to detail by Jomashop.