Ordered two race suits at a cost of £360 which turned out to be too small so ordered another larger size which was kept. Returned original two for a refund and proof tracked delivered on 1st Dec, still waiting on a refund on 17th Dec! Have used the ticket system 3 times to enquire about delay and not had any response, did received a automated reply saying we’ve received your returns on 14th Dec and refunds processed within 14 days - so up to 28 days to refund ?? It’s ridiculous and really poor customer service that can’t be bothered to reply to their own ticket system!