I wish it was possible to rate this company less than 1 star. My problem started in September ‘23 and has still not been resolved. A package I had sent ro Vestiaire Collective, using their label got lost. Fedex has already reimbursed me $100 because that’s all the package was insured for. A Vestiaire representative said to me that they would compensate me if this package was lost. Vestiare has denied my claim refuses to call the FedEx resolutions department. Since Vestiaire is in charge of the label I used , FedEx will not send me a letter that the package is lost. Fedex has sent me a letter that the package was in their possession since September. The item I had sent sold for $3400 they have offered me a $50 credit. Insulting! I have attached a letter sent by FedEx to me. It is obvious that this package was lost.