Unfortunately at this time I will have to review this company as poor. I contacted them 3 weeks ago regarding either a replacement or refund on incorrect item to recieve absolutely no correspondence back. They also had to initially refund as they didn't have the stock available. As someone with Autism it can be very difficult to place and order and discover after paying for it some items will not arrive. I also can not confirm I did recieve the refund on these items until I get through a written statement either, but would hope to see it as they initiated the first contact/problem.